Project Delivery

  1. Digital Product Delivery
    All our website development projects and digital products, such as customize websites, themes, plugins, and other digital assets, are delivered electronically.
    Upon completion of your project, you will receive an email with the necessary links and instructions to access your website or download your digital product.
    The email will be sent to the address you provided during the purchase or project sign-up.
  2. Delivery Timeline
    Custom Website Development: The timeline for delivering a completed website is typically between 4 to 6 weeks, depending on the project’s complexity. We will discuss and agree upon a delivery date during the initial consultation.
    WordPress Themes and Plugins: Instant access to download purchased themes or plugins will be granted immediately upon successful payment.
    Maintenance Services: For ongoing website maintenance, updates will be delivered according to the agreed schedule (e.g., weekly, monthly).
  3. Access to Deliverables
    You will have full access to your WordPress site or digital product once the final payment has been received and confirmed.
    Backup copies of the website and any custom work will be provided upon request.
  4. Revisions and Updates
    If revisions are included in your service package, they will be delivered according to the timeline discussed during the project planning stage.
    Any additional updates or changes requested after the final delivery may incur extra charges and will be delivered within a mutually agreed timeframe.
  5. Support and Maintenance
    Post-delivery support is provided for 15 days, depending on your package. During this period, any issues with the website or digital products will be addressed promptly.
    For ongoing or post delivery maintenance, updates, and support, we offer various service plans, which will be agreed before or after delivery.
  6. Contact Information
    If you have any questions or concerns regarding your digital delivery, please contact us at support@websitesdukan. We strive to respond to all inquiries within 24 hours.
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